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February 07, 2006
OLAP Survey 5
The results of OLAP Survey 5 conducted by Nigel Pendse and Survey.com provide a detailed view into BI implementations and customer experiences with BI products. The annually conducted survey covers a select group of perceived equal BI application providers known as the "Peer Group". The fifth survey "Peer Group" included the products MicroStrategy, Hyperion Essbase, Cognos PowerPlay, Business Objects, and Oracle Discoverer.
The survey revealed that all the products differed significantly in the number of users or data volumes supported. Most users of OLAP were interested in expanding the use of their solutions. Organizations that conducted a formal evaluation of various products before deciding on the right solution for their processes achieved more success from their OLAP product. Customers were divided over the loyalty issue; while some were happy to stay with their existing provider, others were considering jumping ship to the competition.
The survey also concluded that clear trends have emerged in key areas like customer loyalty, product support quality, data volume, web deployment rate, prevalence rate, and number of seats purchased and deployed.
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