February 12, 2006

Decision Support Systems

Decision Support Systems (DSS) are interactive, computerized information systems that lend support to the decision making process. There are five specific types of decision support systems:

1. Communications-driven: A DSS that emphasizes communications, collaboration and shared decision-making support.

2. Data-driven: A DSS that emphasizes access to and manipulation of a time-series of internal company data and occasionally, external data.

3. Document-driven: A relatively new form of DSS that is focused on the retrieval and management of unstructured documents.

4. Knowledge-driven: A DSS that suggests or recommends actions to managers through expertise or knowledge about a particular domain, understanding of problems within that domain, and skill at solving some of these problems.

5. Model-driven: A DSS that emphasizes access to and manipulation of statistical, financial, optimization and/or simulation models.

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